AI Engineering Partner

We design, build and deploy production AI systems.

Jalpa helps companies automate operations, improve customer experiences and launch reliable AI-powered products integrated with their existing workflows.

Upwork Top Rated ($40K+ earned)·90% Job Success·1,130+ Hours Billed·10+ Years Full-Stack AI
AI orchestrationmodels · tools · guardrails
Customer channelsvoice · web · messaging
Business datadocuments · CRM · APIs
Operationspeople · workflow · decisions
Voice AIRAGAI AgentsWorkflow AutomationEnterprise IntegrationsAI EvaluationMultilingual AI

Client feedback

5.0-rated delivery across complex AI systems.

Verified feedback from completed engagements on Upwork. You can also view Jalpa's Upwork agency profile.

5.0
“It was a pleasure working with Abhishek. He combines strong technical expertise in AI and software engineering with a thoughtful, proactive, and reliable approach. He communicates clearly, works independently, and has been exceptionally flexible and patient as our project priorities evolved. I particularly appreciated his professionalism, commitment, and genuine interest in the rapidly changing AI landscape. I would gladly work with him again and highly recommend him.”
System-Prompt Hierarchy Development for AI Recruitment Service (HaiR)Oct 2024–Oct 2026 · Upwork client
ReliableCommitted to QualitySolution OrientedClear CommunicatorDetail OrientedProfessional
5.0
“Abhishek delivered production-ready AI infrastructure for our platform, integrating multiple LLMs (GPT-4, Claude), vector search with Qdrant, memory persistence, and agent orchestration. He built smart intent routing, adaptive curriculum flows, and an automated ticketing system—all with full test coverage. His backend work using FastAPI, LangChain, and tracing/logging systems was top-tier. Highly recommended for complex AI/LLM systems.”
AI/ML Engineer for Large Language Model IntegrationJun–Aug 2025 · Upwork client
Production-ready deliveryComplex AI/LLM systemsFastAPI & LangChain
5.0
“Abhishek delivered complex multimodal agents within a multi-agent framework. He is flexible, takes ownership, and consistently delivers. He has a pleasant attitude, and it's been easy to work with him. I've found him to be reliable, available, and responsive.”
Conversational AI Engineer (Voice & Multimodal Multi-Agents)Jan 2025–Present · Upwork client
Multi-Agent ArchitectureMultimodal SystemsReliable & Responsive
5.0
“I had a great experience with Abhishek. He completed the project within the time frame and helped me understand the changes, which was very helpful for me. I would like to recommend him for my future projects.”
RASA Model Conversation SearchJul–Aug 2024 · Upwork client
Clear CommunicatorReliableSolution Oriented
5.0
“Abhishek was wonderful. He made the process of setting up and integrating Ollama with Fabric very easy! He even dedicated 5 hours of his own time just to make sure that we only spent an hour setting up. Would definitely work with again and would recommend him to anyone.”
Run Ollama locally through FabricJul 2024 · Upwork client
CollaborativeSolution OrientedLocal LLMs
5.0
“Abhishek delivered a great job in this project and I enjoyed working with him.”
LLM Generation with Graph Prompt TuningJul–Aug 2024 · Upwork client
Committed to QualityCollaborativeGraph RAG

Outcomes first

AI systems built around real business outcomes

01

Increase conversion

Respond, qualify and follow up with prospects across web, voice and messaging channels.

02

Reduce operational workload

Automate repetitive processes while keeping people involved where judgement is required.

03

Improve customer experience

Provide faster, consistent and multilingual customer interactions.

04

Launch AI products faster

Move from concept to a reliable production system without assembling an entire AI team.

What we do

Three ways we put AI to work

Focused service lines, shaped around the system your business needs.

01

Customer Operations AI

Customer-facing teams lose opportunities to slow response times, inconsistent follow-up and repetitive enquiries.

  • Lead qualification and appointment booking
  • Customer-support resolution and escalation
  • Voice AI agents and multilingual interactions

Faster response times · Consistent follow-up

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02

Internal Operations AI

Operational knowledge is fragmented across systems while manual processing creates delay and inconsistency.

  • Enterprise knowledge assistants and RAG
  • Document processing and data extraction
  • Reporting and workflow automation

Less manual work · Faster access to information

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03

AI Product Engineering

AI product teams need to validate quickly without creating fragile architecture or unpredictable model behaviour.

  • AI MVPs and production applications
  • RAG and conversational AI systems
  • Voice AI and multimodal products

Faster product launches · Lower technical risk

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System examples

What we build

Purpose-built systems—not off-the-shelf licences—designed for the workflow, users and infrastructure around them.

01

AI lead qualification and booking systems

02

Customer-support resolution systems

03

Enterprise knowledge assistants

04

Voice AI agents

05

Document-processing workflows

06

RAG applications

07

Internal operations agents

08

AI-enabled SaaS products

09

Model evaluation and monitoring systems

Delivery

From business problem to production system

01

Discover

Understand the workflow, users, data, constraints and the business result the system must create.

02

Validate

Define the architecture and test the highest-risk assumptions through a focused prototype or technical sprint.

03

Build and integrate

Develop the system, connect existing tools and data, then evaluate it against clear success criteria.

04

Operate and improve

Deploy with monitoring, review real-world performance and improve quality as usage and requirements evolve.

See our complete delivery process

Why Jalpa

Engineering depth without unnecessary complexity

We combine applied AI expertise, software engineering and a close understanding of the operational workflow.

  • Production-focused AI engineering
  • Voice AI, RAG and conversational systems experience
  • Integration with existing business systems
  • Evaluation and reliability built into delivery
  • Fast, senior-level execution
  • Practical focus on business outcomes
  • Flexible scope from validation to full implementation

Selected technical work

Systems we have designed and built

Evidence-backed examples from work already represented in Jalpa's portfolio.

Voice AI & AI Agent Architecture

Mehfil.ai: India's Character OS & Creator Studio

India's persona-driven AI Character OS and Creator Studio, empowering creators, influencers, and brands to build, train, and launch culturally nuanced multimodal AI personas.

View project details

AI product engineering & Agentic Search

Jolii.ai: LLMO & Agentic Search Infra

Advanced LLMO (LLM Optimization) and agentic search infrastructure powering Jolii.ai's language learning and video quiz engine, scaled to 1,000+ active users.

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Enterprise NLU & Search Infrastructure

AI Multilingual Search for JioTV & Enterprise Apps

Cross-platform neural and semantic search infrastructure supporting 11 Indian languages, handling 1,000,000+ requests per day across JioTV, JioMart, and Jio set-top box.

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Multi-Agent Systems & Prompt Engineering

System-Prompt Hierarchy for AI Recruitment (HaiR)

Custom multi-agent System-Prompt Hierarchy for HaiR (Human AI Recruitment) to analyze candidate dialogues, classify interview templates, and match candidates for Data Analyst roles.

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Customer operations AI & Workflow Automation

AI-Powered Email Outreach Automation System

Autonomous B2B outbound pipeline automating prospect research, hyper-personalized email generation, deliverability verification, and multi-channel CRM sync.

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Customer operations AI & Voice Agents

Selsa – AI-Powered Sales & Marketing Agents

Comprehensive SaaS platform providing AI-powered sales agents to automate lead engagement, qualification, and meeting booking 24/7 with human-like interactions.

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AI product engineering

Unhamster – Real-Time AI Voice & Video Coach

Conversational AI life coaching and career guidance platform delivering real-time voice and video avatar interactions to 500+ users.

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Engagement models

Start at the right level

Final scope and pricing depend on system complexity, integrations, data readiness and delivery requirements.

Start a conversation

Have an AI workflow or product in mind?

Tell us what you are trying to improve, automate or build. We will help determine whether AI is the right approach and what a practical implementation would require.