Work

Selected AI systems and technical work.

A factual view of implemented systems, reference applications and technical experimentation. Outcomes are limited to what the current project evidence supports.

AI product engineering

Multilingual AI learning engine

An AI engine for interactive language learning, with quiz generation, streaming responses and multilingual evaluation.

Challenge: Turn varied learning material, including video, into useful conversational practice and assess both objective and subjective answers.
Approach: Built a FastAPI backend with LangChain streaming, model-driven quiz generation and real-time grading.
Architecture & technology: FastAPI · LangChain · GPT-4o mini · Python
Outcome / status: Implemented as the AI layer of the Jolii language-learning experience.

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Customer operations AI

Voice qualification and booking agent

A voice-led receptionist flow that qualifies dental enquiries and transitions qualified prospects into scheduling.

Challenge: Collect useful practice information through natural conversation while keeping the flow focused and appropriately constrained.
Approach: Designed tool-based dialogue logic, qualification flows, scheduling integration and explicit conversational guardrails.
Architecture & technology: Voice AI · OpenAI API · ElevenLabs · Cal.com
Outcome / status: A working reference implementation for voice-led qualification and booking.

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Internal operations AI

Multimodal retrieval system

A retrieval application that combines multimodal context with an interface for navigating source material.

Challenge: Retrieve useful context across content types and keep answers connected to the underlying source experience.
Approach: Combined multimodal retrieval, graph-based context and an interface coupled directly to the RAG workflow.
Architecture & technology: Python · GPT-4o · Graph database · RAG
Outcome / status: Built as a technical beta for evaluation and further testing.